Faq

Yes. All of our Airport transfers are private, meaning you will never have to share the ride with other passengers.

Yes. Simply add one to your order when booking, and your driver will have the seat ready for you during pickup.

We cover all Major UK Airports and Towns to and from Liverpool and Liverpool Airport

No, smoking is not allowed in our vehicles to ensure the comfort and safety of all passengers and to maintain the cleanliness of our fleet. We appreciate your understanding and cooperation.

If you can't locate your driver upon arrival:

1. Remain in the designated pick-up area of the airport.
2. Check your mobile phone for any messages or calls from the driver.
3. Contact our support team immediately at bookings@liverpoolairporttaxiuk.com or call the provided contact number in your booking confirmation.
4. Please wait for a few minutes, as there might be situations like traffic or parking constraints that could cause minor delays.
5. If you've waited for an extended period and still can't locate your driver, please inform our support team so we can assist you promptly.

Yes all our Services need to be paid in advance via our booking system.

Our main airports are Liverpool & Manchester to and from all UK Major Airports and Towns

We recommend booking as early as possible to ensure availability, especially during peak travel seasons. However, we don’t accept bookings less than 24hours.

We understand that travel plans can change. If you need to cancel your booking:

1. Cancellations made more than 24 hours before the scheduled pick-up time will not incur any charges.
2. Cancellations made within 24 hours of the scheduled pick-up time will be charged the full fare.

If you realize you've left an item in one of our vehicles:

1. Contact us immediately at bookings@liverpoolairporttaxiuk.com or call the provided contact number in your booking confirmation.
2. Provide a description of the item, the date and time of your journey, and any other relevant details.
3. We will promptly check with the driver and the vehicle to locate your item.
4. If found, we will coordinate with you to arrange the best way to return the item, whether it's through a pick-up at our office or another suitable method.

Yes, providing your flight number when booking for an airport pick-up is highly recommended. This allows us to monitor your flight's status in real-time, ensuring timely pick-ups even if there are unexpected delays or early arrivals. By having your flight number, we can offer a smoother and more efficient service, ensuring your driver is ready and waiting for you when you land. Avoiding extra charges.

During peak holiday seasons like Christmas, there might be additional charges due to increased demand and operational costs. Any holiday surcharges or special rates will be communicated to you at the time of booking. We always aim to be transparent about our pricing, so if you have any questions or concerns about potential extra charges during the holiday season, please contact us directly at bookings@liverpoolairporttaxiuk.com for clarification.

Our fleet includes a variety of vehicles such as:

• Saloon cars
• Estates
• Executive cars
• Minibuses with a capacity of up to 8 passengers

Yes, for larger groups, please contact us directly at bookings@liverpoolairporttaxiuk.com to get a quote and discuss the best vehicle options for your needs.

Yes, you can specify your preferred vehicle type when making a reservation, and we will do our best to accommodate your request.

Yes, all our drivers are professionally trained, licensed, and have undergone thorough background checks to ensure the safety and comfort of our passengers.

If your flight arriving at Liverpool airport is delayed, please call the emergency phone number provided in your booking confirmation email as soon as possible. Or contact our Team via WhatsApp at +447850593133